Sousa Cambai Ganda

Administrative & Operational Support Professional
Pemba, MZ.

About

Highly organized and results-oriented Administrative & Operational Support Professional with 5+ years of diverse experience in administrative management, logistics, and client relations across hospitality, industrial, and non-profit sectors. Proven ability to streamline processes, enhance team efficiency, and ensure regulatory compliance, consistently delivering measurable improvements in administrative and operational workflows. Adept at managing complex schedules, financial records, and stakeholder communications to drive organizational success.

Work

Pemba Beach Lodge
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Assistente Administrativo

Pemba, Cabo Delgado, Mozambique

Summary

Efficiently managed comprehensive administrative and operational support for a hospitality lodge, ensuring seamless daily functions and high-quality guest service.

Highlights

Orchestrated scheduling and monitoring for diverse meetings, enhancing coordination for a team of over 30 staff members.

Managed full-cycle accounts payable and receivable, alongside processing fixed and variable cost payments, ensuring accurate financial record-keeping.

Streamlined procurement and acquisition of essential goods and services, optimizing resource availability for continuous lodge operations.

Handled all internal and external public inquiries and government-related matters, clarifying operational doubts and maintaining positive stakeholder relations.

Developed daily activity reports and employee vacation plans, improving oversight and strategic resource planning.

Mussiro Cleaner
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Supervisor

Mozambique, Mozambique, Mozambique

Summary

Supervised extensive administrative and industrial cleaning operations for a cement factory, ensuring rigorous safety compliance and optimal team performance.

Highlights

Led daily safety dialogues (DDS), fostering a culture of safety and contributing to a secure work environment for all cleaning personnel.

Directed and oversaw task distribution for administrative and industrial cleaning, prioritizing areas to maximize efficiency and cleanliness standards.

Prepared and presented daily activity reports to management, providing clear insights into operational progress and resource utilization.

Managed the induction, training, and welfare (meal requests) for new and existing employees, ensuring smooth integration and high morale.

Implemented robust attendance controls and issued behavior/deviation reports (RCDs), significantly enhancing team accountability and operational discipline.

VALLIS
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Assistente de Armazém

Mozambique, Mozambique, Mozambique

Summary

Coordinated and oversaw critical warehouse logistics for various agricultural commodities, ensuring efficient inventory flow and meticulous record management.

Highlights

Supervised all loading and unloading operations for high-volume agricultural commodities, ensuring timely and damage-free movement of goods.

Maintained precise inventory control through shift-change verifications and detailed entry/exit registrations, minimizing discrepancies.

Managed the acquisition and processing of all merchandise registration documents, ensuring full compliance and traceability for warehouse stock.

Oversaw the entire process of maritime transport unloading and truck loading, from arrival to storage, submitting comprehensive periodic reports.

Directed and supported warehouse staff, optimizing workflow and adherence to operational best practices for efficient stock handling.

Mozambique Fertilizer Company, Lda
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Segurança

Mozambique, Mozambique, Mozambique

Summary

Maintained robust security protocols and monitored access points for a fertilizer production and sales company, safeguarding assets and ensuring personnel safety.

Highlights

Conducted regular security patrols and shift-change verifications, maintaining continuous adherence to site safety and security standards.

Managed and meticulously recorded the entry and exit of all vehicles and personnel, enhancing site security and accountability.

Implemented rigorous vehicle inspection procedures, effectively preventing the unauthorized transport of materials.

Monitored employee attendance and enforced security policies, contributing to a secure and compliant operational environment.

Protea Furnishers Mozambique Lda
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Promotor de Vendas

Mozambique, Mozambique, Mozambique

Summary

Drove sales and enhanced customer satisfaction for a furniture and decoration retail company through strategic promotions and dedicated client support.

Highlights

Executed targeted marketing campaigns and sales initiatives, contributing to increased product visibility and revenue generation.

Guided customers through credit purchase processes, clearly explaining terms and ensuring compliance with established parameters to facilitate sales.

Optimized product presentation by arranging store merchandise and coordinating efficient loading for customer deliveries.

Managed the collection of initial payments for processed contracts, ensuring timely revenue realization and customer account management.

The Halo Trust
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Sapador

Mozambique, Mozambique, Mozambique

Summary

Performed critical demining operations in hazardous post-conflict areas, ensuring the safe clearance of landmines and unexploded ordnance to protect communities.

Highlights

Participated in daily safety dialogues and strictly adhered to protocols, ensuring zero incidents during minefield operations.

Precisely marked and delineated safe and hazardous zones, preventing accidental entry into unclarified areas.

Operated specialized mine detection equipment with high accuracy, systematically locating explosive remnants of war.

Contributed directly to the clearance of minefields, enabling the safe return and development of affected communities.

Education

Escola Secundaria Samora Moisés Machel
Mozambique, Mozambique, Mozambique

High School Diploma

General Studies

Escola Secundaria Eduardo Mondlane
Mozambique, Mozambique, Mozambique

Basic Education

General Studies

Languages

Portuguese
English
Cena
Ndau
Ciute

Certificates

Inglês (English Level III)

Issued By

Instituto de Línguas

Logística e Procurement (Logistics and Procurement)

Issued By

VALLIS

Carta de Condução (Driving License C1)

Issued By

Escola de Condução Cabeça De Velho

Deminer (Demining)

Issued By

The Halo Trust

Informática (Basic Computer Skills)

Issued By

Centro de Formação Profissional

Contabilidade (Basic Accounting)

Issued By

Centro de Formação Profissional

Skills

Administrative Management

Meeting Coordination, Document Management, Report Generation, Office Operations, Procurement, Expense Management, Payroll Processing, Contract Administration, Record Keeping.

Operational Oversight

Team Supervision, Task Distribution, Attendance Tracking, Logistics Coordination, Inventory Management, Safety Compliance, Quality Control.

Financial Administration

Accounts Receivable, Accounts Payable, Cost Management, Tax Processing (INSS, IRPS), Financial Reporting.

Customer & Stakeholder Relations

Client Service, Public Relations, Government Liaison, Sales Support, Conflict Resolution.

Technology & Systems

Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook, Internet Navigation, Dropbox.

Leadership & Teamwork

Team Leadership, Cross-functional Collaboration, Training & Induction, Adaptability, Independent Work, Intercultural Communication.

Safety & Security

Daily Safety Briefings, Compliance Monitoring, Risk Assessment, Asset Protection, Demining Operations.